Return policy

Returning your order

If you are not completely satisfied with your order, you may return your merchandise in new condition, with its original packaging, within 14 days of receiving your order. You will receive a full refund, less original shipping and handling.

Return instructions

Contact the Overture Customer Service Team for detailed instructions and a return authorization (RA) number.

Place the order back in its original packaging and include the original order number and RA number inside the package, in order to expedite processing.

Ship the package to Overture Premiums & Promotions, LLC, 595 N. Lakeview Parkway, Vernon Hills, IL 60061. Ship the package via UPS, and keep your tracking number in case reference is needed. (Please note that Overture Premiums & Promotions, LLC is not responsible for receipt of returns sent via uninsured U.S. parcel post).

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